Privacy Policy

1. Information Collection Overview

At Mill on the Floss Social Samplers Ltd., protecting your privacy is as important to us as crafting the perfect virtual tapestry. This policy outlines how we collect, use, and safeguard your information when you visit our website and play our free social casino games. We gather information in two primary ways: data you actively provide to us (such as when you register an account or contact support) and data we collect automatically as you interact with our platform (such as gameplay mechanics and device specifications).

2. Device and Technical Data Gathering

When you spin the Floss Loom Slots or the Waterwheel Roulette, we automatically collect certain technical information to ensure smooth operation and game integrity. This includes your IP address, browser type, operating system version, screen resolution, and mobile device identifiers (if applicable). We also track gameplay metrics, such as session duration, which games you play, virtual bet amounts, and Loom Token balances. This telemetry is strictly used to balance the virtual economy and improve platform stability.

3. Use of Personal Information

If you choose to create an account, we may collect your name, email address, and secure password hashes. We use this information to:

• Maintain your player profile and save your Loom Token balance across devices.
• Track your progression in the Tapestry Archives and rank system.
• Provide customer support regarding technical issues or account recovery.
• Send important administrative notices or optional updates about new features (like the Midnight Weave mutator).

4. Detailed Cookie Breakdown (Session vs Persistent)

Our platform relies on cookies—small data files stored on your device—to function correctly. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted).

Essential Cookies: Required for the site to operate, such as keeping you logged in or remembering if you have acknowledged the age gate.
Performance Cookies: Help us understand how visitors interact with the site, tracking page loads and error rates.
Functionality Cookies: Remember your preferences, such as your saved wallet state in the local storage, allowing your balance to persist between visits.

5. Third-Party Service Integrations

We do not sell your personal data. However, we may share anonymized, aggregated data with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you. These partners include secure hosting providers and analytics services. All third parties are strictly bound by confidentiality agreements and are prohibited from using your data for any independent marketing purposes.

6. Data Security and Encryption Standards

We implement robust, industry-standard security measures to protect your personal information and virtual balances. All data transmitted between your browser and our servers is encrypted using Secure Socket Layer (SSL/TLS) technology. While we strive to use commercially acceptable means to protect your personal data, we must remind you that no method of transmission over the Internet, or method of electronic storage, is 100% secure.

7. User Rights and Data Deletion Requests

Depending on your jurisdiction, you have specific rights regarding your personal data. You have the right to request access to the personal information we hold about you, to request corrections to any inaccuracies, and to request the deletion of your account and associated data. To exercise these rights, please submit a request to our privacy team via the contact details provided below. Please note that deleting your account will permanently erase your Loom Token balance and game progress.

8. Data Retention Periods

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will keep your account data as long as your account is active. If you request account deletion, we will purge your personal identifiers from our active systems, though we may retain aggregated, anonymized gameplay telemetry indefinitely for statistical analysis and platform improvement.

9. International Data Transfers

As Mill on the Floss Social Samplers Ltd. is headquartered in New Zealand, your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. By using our platform and providing your information, you consent to this transfer.

10. Contacting the Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your digital threads, please contact our designated Privacy Officer at support@mill-on-the-floss-samplers.com. We take privacy matters seriously and aim to respond to all inquiries promptly.