We try to despatch your order as quickly as possible, but please allow 2-3 days for us to process your order.
We charge a flat rate of 5e for worldwide postage.
All sampler charts and linen which are under 3cm in depth, (which La Poste deem can fit though a standard letter box), are sent by standard letter post through La Poste. THERE IS NO TRACKING WITH STANDARD DELIVERY and we are not responsible for items lost in the post.
If you wish to have a tracking number for your package you need to chose the “tracked” option, for which there is an additional charge of 3,50e. It is your responsibility to decide if you wish to have your packaged “tracked”.
Larger orders will be sent via an international courrier and will come with a tracking number, which will be emailed to you, when your order is marked as <despatched.>.
If you have any questions at all about our Shipping Policy, then please contact us before placing your order.
OUR SHIPPING POLICY FORMS PART OF OUR TERMS AND CONDITIONS, WHICH YOU ACCEPT WHEN PROCEEDING WITH YOUR ORDER.
Any customs duty payable on your order is the responsibility of the buyer.
Please check with your country’s duty free allowance before placing your order, and advice us beforehand, if you need us to split the order for you.
All orders are sent with the relevant customs documents where required.
If you have any, questions at all, please check out our Frequently Asked Questions page.
We are happy to answer any questions that you have before you place your order, so that we can give you the best service possible.